Delete your account
You can delete your KraftX account and the personal data linked to it at any time. You don’t need to give a reason.
Option 1 — In the app (fastest)
- Open the app and go to Settings.
- Tap Account → Delete account.
- Confirm. Your account is deleted immediately and your data is erased within 30 days.
Option 2 — By email
Send an email to privacy@kraftx.co with the subject “Delete my account”. Please send it from the email address linked to your account and tell us which app you use. We will confirm and complete the deletion within 30 days.
What gets deleted
- Your account and profile (email, name, sign-in identifiers).
- Content and history stored on our servers (for example saved AI results, logs and settings).
- Health and fitness data stored on our servers.
What may be kept
- Purchase and transaction records that we must keep by law (for tax and accounting), for the required period only.
- Anonymous, aggregated statistics that can no longer identify you.
- Files that are stored only on your device are not on our servers — delete them by uninstalling the app or clearing its data.
Important: deleting your account does not cancel a Google Play subscription. Please cancel it first at play.google.com/store/account/subscriptions.
Questions? privacy@kraftx.co